What does VOD mean?
What is the difference between Streaming and Download?
Are payments safe?
How does the debit appear on the credit card?
Which is your refund method?
Do the Coupon code have an expiring date?
How can I cancel my user account?
Answers
What does VOD mean?
VOD or Video On Demand is a service offered on demand. The user at any moment he wants, can ask for the movie vision, without any fixed schedule. There aren't broadcast programs, you just have to choose the movie and watch it and in particular for our service you have the possibility of watching it within 24 Hours.
What is the difference between Streaming and Download?
Downloading a movie means to transfer it on your PC, generally such file must be totally loaded to be started. This implies the physical presence of a copy of the file on your hard disk and such an eventuality should be ruled with a DRM disposal in order of not giving the possibility to the user of producing unauthorized copies and divulge them.
The streaming is the data flow that is not physically stored on the hard disk, but that once it has been transferred is immediately cancelled without leaving any trace on your PC. This flow can be optimized by buffering mechanisms in order to prevent to eventual loss of band ; if at the certain point the image of the video jumps, it will be re-buffered for some seconds.
Are payments safe?
Yes, for the security of our and your data we rely to a leader society on the safe transaction field that offer reliability and professionality of high level. See the specific card.
How does the debit appear on the credit card?
In order to keep the anonymity and the total privacy, the debit on you bank statement will be highlighted with the following sentence: "c2bill"
Which is your refund method?
In case you pay by credit card, the debit will be effective only after 24 hours , if actually you have not watched your movie yet and you have never accessed to it , you can ask for the credit of the amount paid making request by email form.
Do the Coupon code have an expiring date?
From the moment of the first insert of the coupon code, you'll have the possibility of accessing to the same movie for 24 hours, after that the code will be void.
How can I cancel my user account?
You can send your request by email form.
